AVG CloudCare

This company has problems with the U.S. Better Business Bureau (BBB)--NOT RELIABLE, NOT HONEST, VERY RUDE STAFF. I purchased anti-virus security for my personal computer which eventually got disabled by BBB because of problems. The staff I spoke with are all from INDIA.

RUN AWAY FROM THIS COMPANY--they wanted me to log onto my BANK ACCOUNT ONLINE while they had access to my computer so that they can issue a refund and give a new security license????????? HARRY, "Billing Manager" was so RUDE and practically SCREAMING AT ME!!! MATT, another staff, wasn't helpful. WORST OF ALL, Manager, LEO WALKER, said, the following: "I'm wasting his time" "WHO DO YOU THINK YOU ARE, A CELEBRITY? and.... are you ready-- "GO TO HELL" over and over again! ????????

I'VE NEVER BEEN TREATED THIS WAY! NO WONDER, the Better Business Bureau cancelled the security license. They should have sent me a refund check--not open my bank account--while they had access to my computer! THIS COMPANY IS NOT TRUSTWORTHY. THE MANAGER, LEO WALKER, was ABSOLUTELY RUDE AND ARROGANT! RESEARCH ANY COMPANY FULLY BEFORE GIVING YOUR HARD-EARNED MONEY! THIS COMPANY IS NOT TO BE TRUSTED. PERIOD.

It's cheap. But right from the beginning, you get what you pay for. I strongly recommend to read as many reviews as you can find before making a switch to CloudCare. There are better choices from companies that care about the quality of their products and the people who use them. AVG is not one of those companies.

Plagued with portal errors and omissions, agent failures, failed updates, updates that reboot servers when configured not to reboot. AVG tech support is unresponsive and lacking in real solutions to the constant issues, mostly just promises of fixes in future updates, or empty recommendations to re-install and reboot.

As a CloudCare user of 2 years managing 60 devices, I experienced daily errors and failures in the platform itself, and the agents residing on each device. Hours every week were spent in an effort to get this software to function as it is advertised to. All unbillable. AVG tech support is just plain unresponsive, that's all that can be said. In the two years I ran my business on CloudCare, the technical issues and the quality of tech support went from bad to worse.

There are a lot of things that you could consider working on important documents or tools of your clients, AVG Cloudcare would help you achieve that. This has helped us a lot ensuring that we are working safely without any possible attacks of viruses in the event that we access websites and the like which we usually do for our research.

I do not have too much bad experience using the software, if there is any, I could say that there are few instances of outage that requires us to shutdown and turn on our devices again. This is really inconvenient for us especially that we need everything running fast without any delays.

A great software to protect different available devices. This has been a huge help for us especially that we are required to access the internet for some business related matters. All possible sites that could cause us danger is getting blocked automatically thus we do not need to worry about any malware or virus attacks.