ClickDesk

ClickDesk is probably the best solution I could find - I was on a long-ish lookout for a chatting system that's customizable and usable at the same time, while making sure nothing goes wrong on the platform itself. You can provide live support with ClickDesk, and to be honest, it was a very pleasant experience, for both me and the client on the other side.

So, I saw what this company has in offer, and after a while, I can say that their services are absolutely satisfactory, and I also can't complain about a thing. A bug can appear here and there, but while I was working on this platform, nothing bad happened. So I have to say - try ClickDesk before you judge them. I absolutely enjoyed working with them.

Truth be told, ClickDesk does look like yet another average platform for managing your own help desk, but I think these guys are actually better than the average performers! Believe me, with these guys, you get control over a very powerful piece of software that is very good for manipulating with every aspect of your help desk. I saw what they have in offer, and after almost half a year, I can still say that their services are absolutely satisfactory, and I can't complain about much. Try this platform yourself!

Best element of CLICK DESK is that basic client interface . Client interface is extremely straightforward and intuit.It permits abnormal state of Customization when it come to presentation of the data.Change administration highlight is another best part where one can track the historical backdrop of changes.So overall its good in a sense help Desk Tool.

"Desktop application could have made further powerful and stable. It took a few times for us amid the usage. With the assistance of bolster group , you can conquer this boundary.Client interface could have still improved with modernize looks and visual engaging. I felt client interface of customer variant was all the more engaging and great."

"CLICK DESK is a completely coordinated IT Help Desk and Asset Management arrangement which will be suitable for little to fair sized organizations.Analyze the product before you purchasing it. We took somewhere in the range of 1 month time to concentrate on the product and the arrangement that addresses for our need and necessity. Once when we discovered it as a best fit, we put it all on the line"

ClickDesk features multiple chat themes. It has real time analytics capability. You can instantly switch between languages. Clickdesk has a social media toolbar. Clickdesk has good integrated live chat option. ClickDesk allows users to add plugins on WordPress, Joomla websites; as well as other popular eCommerce applications like Shopify, Magento, and OpenCart. It can be easily integrated to instant messaging apps like Skype and GoogleTalk.

There are not much issues with ClickDesk that may change your mind from using it. It has fewer chat panel customization options. Some reports issues with clickDesk technical service. Installation can take little bit of time. On Chattooltester website there are dated serious complaints about Clickdesk's services. Despite all, It has all necessary features and functionalities a help desk service may need. Of course, it's not comparable to major industry players.

ClickDesk offer a 30- day money back guarantee trial. users can chat with customer services through their favorite instant messaging app. Overall , you can try it yourself and decide after comparison. There are some reports on their business practices which are not so pleasing. I wouldn't recommend this help desk because of the practices of its owners.

ClickDesk allows you to chat with customers as enabled by messaging feature. This software also offers live chat, social toolbar and help desk features. It is a very easy to use software. The interface is intuitive and the features of this software are not complicated. They have a nice graphical design that is attracting to the user. The setup of this software is easy. Just with few clicks, you will be ready to start using it. This software comes with a very detailed documentation that will help you learn how to use it. This software is lowly priced. It is works perfectly for both small and medium-sized organizations. Because of its low price, it is affordable hence suitable for starting firms. This software has a social media integration functionality. This helps in development of a business. You will increase your revenue by using this software. This software is highly customizable. You will be able to set it according to your own needs and requirements. The customer support service is available. You can contact them via email or phone call.

This software lacks a free trial version. You will not be able to test it before purchasing it. The functionalities are great. No complaints so far about it. However, just like other software, ClickDesk might have some minor issues. If you ever come across one, you can contact the customer support service for help.

This software streamlines customer support operations. It will also help you enhance customer satisfaction. Thanks to its live chat features. This is the software to go for. You will make a positive impact towards your business within a short period of time. The software is easy to use.

ClickDesk is a web based multi channel customer service application that offers live chat, help desk and social toolbar. Because it is a great solution small business can take advantage of it ease of use and easy set up process. It has a social media integration function which is suitable for business growth; other functions are not complicated, the interface is basic and easily understandable.

A free trail of this tool will be helpful, there are some reports of glitches, technical support shortfalls and periods where the software reports and error message during installation. Asides these the tool is very basic and helpful, an attempt to make the interface more modern will be a plus.

Small businesses can go with this customer satisfaction software because it is less pricey, can meet the needs for a growing business and is feature rich. This tool supports third party applications. The performance is satisfactory and new users can give it a go.

Customer satisfaction is vital to the success of any business and in today's world of e-commerce, businesses need software programs like ClickDesk to help with this. Its live chat functionalities are unsurpassed in the market, features that are crucial to increasing customer happiness and growing conversions. ClickDesk is so easy to use in fact you can get the program up and running in under 5 minutes. The interface is easy on the eyes, and you can customize themes to match your brand. If you are on the go, you can respond to queries using Google Talk or Gchat right from your mobile so you never miss an inquiry.

ClickDesk is great software and is hard to beat in terms of customer satisfaction so there is nothing unfavorable about it at all.

ClickDesk is a great software that not only can help you increase overall customer satisfaction through its live chat features but it can also streamline customer support operations. Businesses can choose their own unique subdomains, automate tickets, and create multiple departments that can handle issues more efficiently. The live chat software is also designed to increase social traffic as it can integrate with Facebook and Twitter.

With ClickDesk our client were satisfied with the services we offered. We could extremely communicate them through live chat and phone support. Really like the help desk advance features of this tool. The social media integration is great. A big help in business support team.

Would be nice if ClickDesk can handle a large amount of agents ( for large businesses). An affordable software that offers a 30 day free trial. The compatibility of this tool is good it supports skype and Gtalk. The installation of this software is easy.

All in all, This is a great choice for the team. It improves the performance and customer service ( customer satisfaction ). Eye catching appearance and customizable, can choose from different themes and colors. A recommended software for the business!

The best part about this product is that it is an inclusive key for businesses, may it be small or medium companies in the industry. You can use the software easily since it does not require any coding for the basic features and implementation is understandable. This is comfortable for users to use.

First, there is nothing much to say with regards to the worst part of the software. Maybe a few suggestions will do like the functionality of their ticketing scheme to have more options, and that I mean, advanced options that large companies can try out. Secondly, upgrades for release in the future.

So far, all of the features that this software is great and easy to deal with. If you might want to try this, just take on free offers that they have. Moreover, if you are eyeing for a tool that can support third party messengers like Skype, then this is the tool that you ight want to check.

ClickDesk is a nice tool for helping the users in a time constraint and gives a measurable result of new users and stronger relations. It's easy to set up within minutes and does not require a lot of coding expertise. Also, it allows catering the incoming customer chats from existing third party messengers like Gtalk and Skype. Clickdesk helps us to increase engagement with customers. ClickDesk features multiple chat themes. It has real-time analytics capability. You can instantly switch between languages. ClickDesk is a combo of live chat, voice and video chat, and help desk software.

ClickDesk has two issues, which were after an update that they made on the mobile app. The first issue is that a person could use a part of the features which they blocked and it took them some hours to realize this issue. Another issue is, incorrect status is shown to customers (online) even when one is offline on Skype. It has fewer chat panel customization options. Some also report issues with clickDesk technical service. It’s not comparable to major industry players. There are levels of the things they need to upgrade and must look at moving their contraptions and requital overhaul when required.

Overall, the ClickDesk is too wonderful. Its interface also includes a first-of-its-kind social toolbar, enabling users to Tweet or like a Facebook page right from the chat window. ClickDesk recently launched an easy-to-use Helpdesk feature for businesses to efficiently manage support emails and offline chat messages. It is a complete multi-channel communication solution. ClickDesk allows users to add plug-in on the Word Press, Joomla websites; as well as other popular e-commerce applications like Shopify, Magneto, and Open Cart. It is easily integrated to instant messaging apps like Skype and Google Talk. Also, ClickDesk offers a 30- day money back guarantee trial.

ClickDesk is a nice tool for helping the users in a time constraint and gives measurable result of new users and stronger relations. I have used this software in my customer service department and found fruitful results of the working. The combination of the website in tools and contents attracts the users. I have seen many changes in the software since I am experiencing it.

No doubt they are leaders in the industry but they should add a free trial for minimum time period. Online chat option and talk with the specialist is a good thing but someone may confuse in both of these option either they should go to the specialist chat or normal chat. Smaller enterprises can have it and they can get good response of this software.

Smaller enterprises can have it in the consumer services department, where they can utilize its live chat tool and they can built lists of the users contacts. It is lovely in working as I never confuse during working and my employees feel comfortable during relationship building and during chats with the users.