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CRMdesk

COMMUNITY FEEDBACK SCORE
4.00

2 Reviews

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CRMdesk

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.00
  • 2 Reviews

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ABOUT CRMdesk

What is CRMdesk?


CRMdesk is a very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet.


Why use CRMdesk?


The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location.


Who uses CRMdesk?


From small companies to large enterprises, from specific manufactures to vertical business integration, CRMdesk is scalable enough to grow with your business needs.


Work for CRMdesk? Manage Profile

Most helpful positive review

3 people found the following review helpful
     

CRMDESK – easy tracking

By Eunice Joy T. LinkedIn on April 3, 2022
CRMDESK, is a software, that both small and middle size companies can try with. It is not only easy to navigate and manipulate, but the price is also affordable. A .. more

Most helpful critical review

There are no negative reviews on CRMdesk.
  • REVIEWS 2
  • POSITIVE 100% 2 Reviews
  • NEGATIVE 0% 0 Reviews
  • NEUTRAL 0% 0 Reviews
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Positive Review

Essential for Logging Connections with Customers

Reviewed on April 7, 2023

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down
Used FOR:   Customer Service Software in 2015

What was the best part about using CRMdesk?

We needed some assistance with figuring out call drivers and the reasoning behind them so we can be able to implement any new policies that will help resolve any issues. Through CRMDesk, we were able to fully understand our customer demographic and anticipate their needs. Then, we noticed a reduction of at least 37% in recurring call drivers after almost six months of implementation of this product.

What would you change about your experience with CRMdesk?

While using this product, I never came across some functions of CRMDesk which are not beneficial, easy, and helpful or made me disappointed in any way. It is very affordable and the support is unmatched. The product itself is easy and very helpful to use. I would highly recommend this product.

Overall Feedback

With CRM Desk, it was easy to keep track of contact with our customer base. It enables us to effectively log interactions and calls, and then go back when I need to put a previous contact into reference. It is very easy to use and navigate and I notice that most new users learn very quickly because of its simple interface.
LinkedIn
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Positive Review

CRMDESK – easy tracking

Reviewed on April 3, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down
Used FOR:   Customer Service Software in 2016

What was the best part about using CRMdesk?

The best part about the tool CRMDESK is its tracking method. With this, you can easily track the contact that is in the customer base where you can check the call logs. In addition to that, one of its best part is that you can also navigate the system easily in terms of its implementation.

What would you change about your experience with CRMdesk?

CRMDESK, as I can say, is a CRM that is easy to deal with. There is nothing that I can see that is worst about the software. It offers the features that the company needs. Just that it, if they can advanced options when it comes to the needs of the large businesses which will dim fit the company needs.

Overall Feedback

CRMDESK, is a software, that both small and middle size companies can try with. It is not only easy to navigate and manipulate, but the price is also affordable. A budget-friendly software that can be able to work with the company needs. Try it yourself and see what it can do to your company.
LinkedIn
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