CXQuest

CXQUEST best part and pros is for me is their support team who was really eager to help on my queries and questions. They have been really responsive and they are really giving me adequate answers that I needed. The software platform is also user-friendly which makes it easy when navigating.

Since, I am still trying out this software, there is still nothing much to say on its worst part. Just that at first, I have trouble looking, directing my mouse on some features, and manipulating the software. But a few tweaks will do if you really want to learn the software.

I still give my full recommendation to the software who are looking for tools or a software like this. This is one of a kind, but still manageable to use. Best suited for small to middle –sized companies. Also, you can ask their service team who are really active to help you out.

CXQuest has an excellent customer support team that is very quick to respond to any problem or issue we have previously encountered. They have very quick tats when changes are made and surveys are created. The user interface is very intuitive and user-friendly. The developers are also very cooperative in making updates and fixesthat will benefit the app greatly.

So far, I have nothing to dislike about this product. Their quality of service has been top notch and their product is amazing. I am very satisfied with CX Quest software. The user interface could need a little bit of art but that’s just my artistic side talking. Good job!

With CXQuest, I don’t have to search anywhere. I can find everything I need in one place and it doesn’t require me to have knowledge in other tools for me to proceed with what I am doing with CXQuest. By using it we can determine and document the likes and dislikes of our customers and also gather guest feedback from many sources to just one.

CXQuest is a customer engagement solution that helps the organization to listen and react to the customers better. It helps the customers to give a wonderful customer experience. The software is very user-friendly to use and the user doesn't find any difficulty in its operation. The software's service is very responsive and provides with an instant solution to its customers. CXQuest allows its user to make customization as required to have the desired results and saves a lot of time of the user. The learning curve of the software is very small and the user can learn its functioning in less time as compared to other competitive software.

There are no major drawbacks in this excellent CXQuest software, although it contains some minor bugs that can be ignored such as the user interface can be made easier to use. The client interface is a bit complex of the software, which causes the clients difficulty in its operation. The cost of the CXQuest software is very highly priced as compared to other customer engagement solutions available in the market. The company also does not provide a free trial version of the software, due to which the user can test the software’s capabilities before buying it.

CXQuest is one of the best multi-channel feedback management solutions that are available in the market. The software is equipped with all the tools that are needed to give the best customer engagement environment. The software is capable of solving the feedback management, customer engagement, online monitoring, and service recovery. The functioning of the software is very efficient and fast as compared to other competitive software. Overall, I recommend the software to all the organization that is need of a better customer engagement platform.

CXGroup CXQuest is made with user experience in mind and I liked how features and functionalities are properly organised in order to allow users to find them easily. CXGroup CXQuest has powerful capabilities which place it in my opinion over any solution I have tested. The software can be installed easily and it can be used by almost anyone.

Implementing CXGroup CXQuest could benefit any business looking for an effective customer satisfaction software. CXGroup CXQuest has a positive performance comparing to some applications we have worked with. CXGroup CXQuest is stable and secure since it has a quite interesting way of handling data and communications. CXGroup is bug-free and we did not encounter serious issue to mention on the dislikes.

CXGroup is doing a good job to keep their customer service at high standards , they usually answer to any query even from non-customer. CXGroup has put a dedicated technical support staff to ensure follow up with every issue addressed by customers. CXGroup CXQuest is standing out from competition by a couple of points including stability , performance, and the affordable price.