FieldOne

FieldOne by Microsoft has low-cost pricing plan and it has a very good design and its user interface is user intuitive. FieldOne has so many useful features and functionalities. FieldOne is a complete field service management solution that can be implemented with ease. FieldOne integrates very well with Microsoft Dynamics CRM.

FieldOne is available as a web-based solution as well as native mobile applications to stay connected on the go. The scheduling dashboard is designed quite well and dispatching tasks is a pleasant task. FieldOne supports multiple currencies and many languages as well as different time zone which makes it a software that can be adopted literally by any business.

FieldOne field service platform offers many third party add-ons and modules that extend its capabilities and customization. FieldOne supports automated routing, IVR service, and more. FieldOne company is delivering guides and help for customers including an e-Book for mistakes to avoid when evaluating field service management solution. When picking field service solution implementation time, third party integration, mobility are important issues to look at.

Our business is in a security industry. As we expand our business we needed a core solution to keep our hectic schedules, purchase orders, work orders, and shipment organized and easily accessible. Before we used FieldOne we’ve been using whiteboards in our office. As our business grows and did already pick-ups of deliveries, whiteboards become useless. The features of this scheduling software possess uniquely and wonderful! The ease of manipulating the schedules is simple. A real-time action of the schedule boards is one of their best features. They even provides

There are some areas that my company is experiencing troubles. We need to use multiple screens just to go to my final destination. I cannot see the different pictures unless I am already in my slot. I have not seen any improvements and they haven’t answered my different issues. Their customer care is unreachable most of the time that it is irritating especially when you are in a hurry.

FieldOne is serving us for about 2 years now and still they give me spectacular results. Although some of the features are not currently available but it doesn’t affect your scheduling patterns. The software is simple with its amazing features. Learning curve may be steep but it is worth it in the end. I am still going to recommend this to my different business partners since I did last long with it. They may have low customer care but what is more important is they give me the best service I needed.