GuestPoint

GuestPoint is a robust tool that offers a comprehensive suite of property management functions created for small and medium sized hotels and resorts. GuestPoint was designed to be easy to use, and most businesses can begin using it after going through just 2 hours of training. The software provides a platform so that you can easily access real time information about your hotel with a few clicks of a button. GuestPoint can also be operated on the cloud or installed within your property, you get to choose. One of the key features of GuestPoint is that you can maximize revenue through its powerful yield management tools.

No limitations to operating GuestPoint yet as it has proven to be an efficient and useful system.

GuestPoint is packed with powerful features that any small or medium sized hotel can definitely use. Managing a property takes up a lot of time, but you can rely on GuestPoint to automate features that can increase your bottom line. Other valuable features include simple group management, credit card vault, accounting, streamlined housekeeping tasks, and 24/7 support.

Oh my is there much to GuestPoint! Its’ tremendous feature-set, including GEM, marketing management, POS, vacation rental and so so much more, is from start to finish awesome. A big bonus to the tool for me was also having very easy converting of my previous reservation system. Overall, the tool is very easy to use and as they have a great support team behind it, it is not likely you are ever going to be left in trouble with any features.

For me the biggest downside to GuestPoint is it not having a mobile version. As I am constantly on the go, I would definitely like most of my apps to be with me at all times, especially reservation-wise. Also, I find the tool to be somewhat expensive compared to some others so it tweaks down a little of its’ overall greatness.

GuestPoint is easily one of the most impressive reservation tools I have used. Thanks to massive skill set it is no wonder it is a bit pricey – to be honest, it is actually worth it! They also provide a free demo so you can actually see it all up closely and decide for yourself if it is a worth investment – most likely you will decide it is!

Guest Point is a platform made for small and midsized businesses with many handy features to manage accommodation. Guest Point has a very nice and user intuitive user interface which makes it an easy to use the tool. Guest Point is offering a free demo in order to get familiar with the platform. The main guest management dashboard is made with a calendar where attendees are shown.

Some concern is about the NMI which is the credit card system used by Guest Point. Switching between GP and NMI is not that much easy on GuestPoint. The customer support is in the head office is in Australia which may problematic for overseas customers. There are some complaints about the performance of Guest Point and of the fact that is not so much user intuitive.

Guest Point is easy to setup and learn and it helps to save time and it is able to work with many POS and PABX systems. Guest Point customer support is very good since the team is responsive and available 24/7. Guest Point has many integration possibilities including WebPoint online booking system, Facebook booking page, and very good sales channel manager tool. The accounting functionality on GuestPoint is working perfectly.