HeyBubble

HeyBubble will enable users to access live chat through more commonly used chatting software like skype, ichat etc. This has improved a lot our customer relationship with our clients. The availability of our customer service representatives to respond to their inquiries has never been this widen. I am very happy with the overall results we are getting from them.

It is actually a bit tough to think of something that I dislike about the software, if there is something I could state in here it could be the very rare times that the software slows down thus accessing live chat through skype tends to be very slow and my associate needs to restart her device just to access live chat on skype. I can't completely blame HeyBubble though as we did not check on the root cause of that particular issue.

This is a very modern way to ensure that we could respond to all our clientsinquiries. We give high importance to clients especially to those who are visiting our site and have questions ask, most of the time we are turning those inquiries to closed sale thus availability of our representatives is truly important for us to increase profit.