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KORONA POS

COMMUNITY FEEDBACK SCORE
4.84

57 Reviews

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KORONA POS

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.84
  • 57 Reviews

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ABOUT KORONA POS

KORONA POS is a leading retail, quick-service, and ticketing point of sale software developed by Combase USA. The software consists of a front-end cashier portion and KORONA Studio, the back-end business management portion. Together, the software powers both day-to-day as well as big-picture operations.

The software provides many different functionalities, including extensive inventory management and automation, product and sales reporting and analytics, employee management, CRM capabilities, gift cards, loyalty, supplier relations, accounting, eCommerce functionality, and vast integrations.

KORONA POS integrates with various types of hardware, including customer-facing terminals, tablets, kiosks, and all POS peripherals, such as receipt printers, cash drawers, scanners, and credit card terminals.

The software comes with an unlimited free trial. Users can sign up for product demos and trainings for themselves and their teams. And there are no contracts, no hidden fees, no surcharges, and no cancellation penalties,. KORONA POS also allows users to choose their own credit card processor, so there are no inflated fixed rates or extra processing fees.

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Most helpful positive review

3 people found the following review helpful
     

Our Small Business and KORONA POS

By A KORONA POS User on November 1, 2023
Overall KORONA POS has been a great match for our business. Although there are a few things that we wish were different the system and the support are excellent... more

Most helpful critical review

There are no negative reviews on KORONA POS.
  • REVIEWS 57
  • POSITIVE 100% 57 Reviews
  • NEGATIVE 0% 0 Reviews
  • NEUTRAL 0% 0 Reviews
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Positive Review

Our Small Business and KORONA POS

Reviewed on November 1, 2023

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Hired FOR:   POS Systems in 2023

What would you change about your experience with KORONA POS?

The back end of the system is not as accessible for general users. You need a higher lever of technology skill set to work the back end of the system, which we run into issues with when people are not used to or have not been directly taught how to run the system. Another thing that would be nice is creating a program where you can update your equipment i.e. the computer/physical POS. It would be nice if there was a way to return old equipment to update to new equipment without having to pay outright for the new stuff.

Overall Feedback

Overall KORONA POS has been a great match for our business. Although there are a few things that we wish were different the system and the support are excellent.
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Positive Review

Wow just awesome.

Reviewed on October 29, 2023

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Hired FOR:   POS Systems in 2020

What was the best part about dealing with KORONA POS?

I don't consider myself to be a computer guru I just wanted to be able to easily run my business and put my guests first. Joey, Jared and Ryan helped my in more ways than I could have imagined. I was having a panic attack as I was about to open my toy shop. They made sure everything was working properly including credit card processing. They are there always if you need them and I couldn't say better things about them.

What would you change about your experience with KORONA POS?

I don't have anything negative to say, if I have questions they are there and they have even fixed problems remotely its been great.

Overall Feedback

Perfect. The only company I have had a good experience with since starting my business. Just a great attentive staff.
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Positive Review

Flathead Lake alpine coaster

Reviewed on October 25, 2023

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Hired FOR:   POS Systems in 2023

What was the best part about dealing with KORONA POS?

This is an easy to use software for inventory, sales and etc. We are very happy with how robust it is. We only use half of its ability.

What would you change about your experience with KORONA POS?

Customers service on the weekends would be ideal.

Overall Feedback

Excellent over-all experience with KORONA POS. There are so many options with this software, we are still learning.
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Positive Review

Great Program

Reviewed on July 23, 2023

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Hired FOR:   POS Systems in 2019

What was the best part about dealing with KORONA POS?

being able to import my products thru a template

What would you change about your experience with KORONA POS?

at first it was difficult trying to figure out the tag option but now it is something we use thru out all locations
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Positive Review

KORONA Review

Reviewed on June 26, 2023

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Hired FOR:   POS Systems in 2020

What was the best part about dealing with KORONA POS?

Everything was very easy to set up. The technicians have always been helpful, and well versed. The tutorials are excellent, and add a lot of flexibility.

What would you change about your experience with KORONA POS?

I can't say that there was anything I didn't like about the program.

Overall Feedback

It has been a really good experience from day 1. Everything was very easy to set up. The technicians have always been helpful, and well versed. The tutorials are excellent, and add a lot of flexibility.
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Positive Review

KORONA is a very potential POS system for the future!

Reviewed on June 24, 2023

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Hired FOR:   POS Systems in 2020

What was the best part about dealing with KORONA POS?

I have been learning KORONA as my company is planning to move to this POS system. KORONA as first does not seem like a matching POS system for my wholesale company. However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.

What would you change about your experience with KORONA POS?

There could be a few function that KORONA is missing (if you like to compare it with other POS that you are using), however, contacting customer support, they may be able to find an alternative method or consider to add that new function to improve KORONA even more. Love it!

Overall Feedback

With all that Pros and Cons, I believe KORONA will not stop here. Their cloud based POS with various useful report function and different warehouse inventory management, plus a 24/7 customer service will keep this POS system to grow even more in the near future.
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Positive Review

Easy To Use

Reviewed on June 23, 2023

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Hired FOR:   POS Systems in 2020

What was the best part about dealing with KORONA POS?

Easy to use, able to get help and have issues resolved quickly. Cost is good as well as being able to add features such as gift cards and customer loyalty. System is compatible with other integrations for online ordering, app, and delivery.

What would you change about your experience with KORONA POS?

Inventory management needs work. Don't like that when I send an email for help, often is followed up with how I can do it on my own rather than just doing it for me. One of the features I was big on before switching since I am trying to run a business not do things Korona sold me on that they handle.

Overall Feedback

We are 4 months in with KORONA and happy so far. They seem to be a newer system so I am hopeful some of my issues will be improved.
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Positive Review

Great product

Reviewed on June 23, 2023

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Hired FOR:   POS Systems in 2020

What was the best part about dealing with KORONA POS?

Easy setup, great customer service. Easy website integration (though took a while to set up), and easy to teach new team members how to use it.

What would you change about your experience with KORONA POS?

Integrating it with our website took a while, but otherwise, it was great.

Overall Feedback

I'd recommend this to anyone. It's easy to use and aesthetically designed. Tech support was always quick and helpful, though I rarely had to contact them for anything.
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Positive Review

KORONA is a great system for a small business

Reviewed on June 9, 2023

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Hired FOR:   POS Systems in 2018

What was the best part about dealing with KORONA POS?

The ease of use when using the system. The tabs help make the back office easier to navigate. It is ideal for the small business owner

What would you change about your experience with KORONA POS?

Sometimes I wish the updates would come faster. They do a great job of updating to fix issues when they do arise

Overall Feedback

The benefits are ease of use of system which makes it easy to train staff faster. It also helps when dealing with large crowds
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Positive Review

Never easy making changes/ but KORONA was relatively painlessly

Reviewed on June 8, 2023

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Organic - Unincentivized.

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Hired FOR:   POS Systems in 2018

What was the best part about dealing with KORONA POS?

Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring

What would you change about your experience with KORONA POS?

Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.

Overall Feedback

Fairly straightforward POS system that is evolving
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