NABD

It has the capability to assist business organizations deliver exceptional world- class customer support service. This software is best used by start-ups, small/mid- size to large business enterprises because of its excellent capability to scale up and its automation functions. It brings about great backend workflow, ticketing, case management and knowledge base functionality.

The NABD comes as an affordable software and offers users the ability to efficiently manage requests/ queries from customers reaching out for support regardless of location, time or channel. This software boasts of being the only software solution that offers a fully functional free plan with features checklist such as social media monitoring, case mgt, self- service portal, complaint classification, corrective actions, routing, just to mention a few.

The starting price per month per user for the NABD is $30.00 and it comes with a free trial version with deployment through the cloud, SaaS, web based, installed on Windows or on the native Android/ iOS mobile platforms. NADB also offers training support on documentation, webinars or live online sessions with 24/7 customer support service to attend to users.