Oracle RightNow Cloud Service

ORACLE RIGHTNOW CLOUD SERVICE gives you what you need. This includes a combines CX Cloud Service that is integrated with web and contact center in the cloud. There are various channels that a user can use and their knowledge base will definitely help you out which is a great deal.

ORACLE RIGHTNOW CLOUD SERVICE trainings and lessons are really hard. This is not something that is worst about the software. It might be steep curve but it is still worthy to learn since you will gain knowledge and learn some new techniques on the features that it has and used it.

ORACLE RIGHTNOW CLOUD SERVICE is a satisfying software for me. Best advice is to join their community and check out on what they have to say about the software. But if you are still looking for a software to your company, then I advise you to check this one and try it yourself.

Oracle RightNow Cloud Service is a great software to use to ensure that your customer service is highly accessible to customers. Since we started using Oracle RightNow things work towards our advantage. Our accessibility towards our clients made them feel that they are being taken cared of. we have enough visibility on social media thus we are available to respond to different customers queries.

The entire interface for me is a challenge. We experienced humps during installation up to implementation. Our new hires need to be trained well before we could assign them working live with our clients. This is a bit pain for us since we need to put our customer service support team immediately on board.

Oracle RightNowdefinitely strengthen our direct relationship to our clients. We were able to establish good relationship with them since we are always available and accessible to respond to their queries and feedback. The strong connection we have with our clients and prospect clients improved not just relationship with them but better sales.