Review Trackers

Online review management is now easy with ReviewTracker. A free trial is available for this software so you can have a look at its features and usability by installing trial version first. It saves your time as you don't need to surf various places online, in fact, the software keeps track and fetches data from all major sites of reviews. It is very important to evaluate your own product and come to know what people like most and what are the areas where your users want you to make improvements.

Only one thing should be improved on an immediate basis is its notification system. It sends notification on some interval of time, it would be nice if it sends notification in real time. Other than that it is best software to use. I would like if they add few more features to it and make it more powerful than it is.

This is an era of internet where it is very import to any business or organization to know what their customers say about them over the internet. There are so many sites available where people share their experiences with different brands and products they have used. These are user reviews, it is very helpful to build strategic marketing. ReviewTracker allows you to see all those reviews from a single platform.

It perfectly works in increasing web traffic as well as in getting more reviews. The customer support is also great so you don’t have to worry experiencing problems when using the program. The dashboard is easy to navigate and also provide you with customizable templates that you can use in requesting for reviews.

It does not integrate with social media sites like Facebook, Twitter, and Instagram. It still lacks various features that can be useful for a business. It would be better if you can have more templates to choose from as well as acquire reviews through mobile devices so it would be easier for the customers to tell what they need.

Overall, this is a great tool if you want to get plenty of reviews in less time and without exerting much effort. Customizing templates is also an excellent feature so that you can apply your own ideas. You will also get satisfied with the help that you can get from the support team which is essential to first-time users.

Reliable, accurate, and easy-to-use. Very efficient and time-saving. Great support team and excellent director of customer happiness ) Helps us a lot to increase our online traffic & website views. The dashboard also makes it simple to view everything that is going on online without having to visit 5 different websites. Immediate notification when a review is submitted to any source.

We are very satisfied with the product, but occasionally the account glitches. The support team has been excellent and very helpful so the problem usually gets fixed very fast. So, I really don't have more complaint about using this software. It is a good and user - friendly software. No more issues.

ReviewTrackers is there to track all your online reviews from all major review sites, in one central location. For us, it is extremely important to get feedback from our clients because it lets us know exactly what we are doing well and what needs improvement. We started to get a lot of business from being more accessible online. There are many people who do not like to fill our long reviews they get from our company; so allowing them to do it on Facebook, Google+, LinkedIn, etc. has been very helpful. ReviewTrackers puts all the reviews into one dashboard and notifies us of any new review via email, thus freeing us from searching, analyzing and responding to each and every review site.

ReviewTrackers makes it easy to monitor and keep track of reviews across a great breadth of review sites and number of clients. What I like best though, is the quality of customer service we receive from Crystal and team. They are great about finding solutions to our problems, explaining issues in detail and just being plain old friendly.

The product is somewhat limited with the lack of word clouds, semantics and competitive intelligence .(You pay for each competitor you want to track -- the same rate as adding a new location, which can get pricey.) However, I understand Review Trackers is currently working on this which I am excited to see in the near future.

Make sure you work with the ReviewTrackers team when setting up your account. They can make it a lot easier and same you a fair amount of time by letting them know what you need. They can sometimes even set pieces up for you, which can save you a lot of time. I found this service helpful and I received a lot of great feedback.

Email alerts of new reviews were sporadic at best. Had trouble consistently getting Yelp feedback

Their web app doesn't work on mobile. Also no one could tell us when they'd enable it.

They claim to help businesses become more responsive to feedback but they don't take their own customer feedback seriously.

Review Trackers helps you to monitor and keep track of every review. It is featured with the variety of emails, which you can make and save for different types of customer. The automated tools have made it easy to monitor your clients online reputation. Their dashboard is friendly to use and also easy to understand.

Finding a nook in this perfectly designed software is definitely a challenging job. Although there is nothing to point out in this software, but on most of the occasions, I did receive the reviews well in time, but on a few, very rare occasions, the reviews took a lot of time to come (may be more than 72 hours). This might be the rarest of the occasion, but it must be avoided.

The key attribute of this software is, its customer service, which is always available for us whenever we need them. The user interface is too easy to understand and also friendly to use. Looking at the pricing, its little high, but I would say its worth. I would definitely recommend Review Trackers to the people in my reach.

Review tracker can keep tracks multiple review sites. I like it because I can have a free time and I let the review tracker do the job for me. The app also alerts me and get timely notifications & online review alerts when a new review is found in social Medias like facebook and others.

The issues that I encounter are some of the review notifications do not arrive in real time and arriving batch by batch every day. I hope they fixed it so real time notifications would allow us to contact customers immediately. Review tracker will be better if they add more social media not just the popular one.

The dashboard of this software gives an excellent, up to date overview of online customer reactions to the products and it also makes the people give review. Aside from that the customer support is very flexible and reliable they are very fast to solve issues. Review tracker is reliable and easy to use.

Review Trackers helps to track the reviews easily on company social media easily. I can see what people are saying and what are their assumptions about my organizations, what type of suggestions are they giving me. These reviews may be on google, facebook or the media that a company is going to choose for their marketing.

Review Trackers has the bad aspect of less reliability sometime it may track keywords that are of no use. Its feature response show sometimes the sluggish response. I found it sometimes disturbing but the fair price and tracking of reviews and easy to use website can be opted by small organizations where they can have better social media marketing.

Review Trackers helps to track reviews on different sort of social media that companies use to have social media marketing.Social media marketing can give us feedback and reviews as customers do use this plat form now a day for giving the feedback, small organizations can take benefit of this software by tracking their customer reviews. It helps to do manipulations in product or to make better quality of product.

I am more than a little disappointed so having trouble finding a positive note to include here.

The worst parts were customer service, communication and the lack of data/features we needed to effectively use the tool.

Terrible business, avoid at all costs. Terrible reviews on other sites, 0 / 10 would not recommend. At all.