SAS Customer Intelligence

SAS Customer Intelligence allows me to monitor developments in the agency, so that I can run the business more quickly and that decisions are taken consistently. The setting of our agency prior to system deployment was confused. We could not follow a flow of processes right, every time the Job was done in a way and measurement of results was very difficult. SAS has proven to be the most interesting solution for the work format of my company. In addition, to graphically stand out from the others, is easy to use the system.

The biggest challenge in the implementation of SAS was the human factor. The difficulty was to make the employees understand that the software would be an important tool for routine them. Before getting this engagement team system information was failures. But all became part of the deployment. Employees were able to feel the importance of the system at the agency, and the help he brought for the day to day lives. After this, the flow of training followed quickly and effectively.

SAS helped a lot in the financial organization of the agency and made the work had a full flow with a visible agenda to all and of course, always updated. The operational optimization was very large, manual processes have become automatic, causing employees to gain more time for strategic work. I love the SAS, to be frequent updating and always seeking improvements to our business.