Track-It!

Although they're not the best, I do like the adaptability of the program to meet some of the most basic needs. The Help Desk module delivers all the information needed to allow competent ticket resolution to end users. It's indeed reliable, and although there is quite a number of better companies, I trust Track-It!, because they're reliable for me. Even their support center is good.

As of now, I really have nothing bad to say about my experience with this company. Except the fact that they are a bit heavy on the price tags, but that's probably because they are the best ones around. I really appreciate their work, and I honestly think they are trying their best to keep all of their customers satisfied. The few bugs you might find on their system are absolutely ignorant, and I believe most of you won't even notice them. The people working there are great!

The least I can say is - give this company a shot! I believe you'll be just as satisfied as me, because their services are affordable, and everything found in their software works like a charm. Follow their instructions to get started, since the software itself is quite easy to use, but when in doubt, contact customer support, as they will help you with any questions that you might have.

"Best feature of Track It is that simple user interface . User interface is very simple and intuit. It allows high level of Customization when it come to presentation of the information. Change management feature is another best part where one can track the history of changes. Help desk modules allows to provide all the information related to ticket solution. Inventory module can be customized according to the need and requirement"

"Desktop application could have made further robust and stable. It took some times for us during the implementation. With the help of support team , you can overcome this barrier. User interface could have still made with modernize looks & better visual appealing. I felt user interface of client version was more appealing and good."

"Track- It is a fully integrated IT Help Desk and Asset Management solution which will be suitable for small to mid-sized organizations. Analyze the software before you buying it. We took some 1 month time to study the software and the solution that addresses for our need and requirement. Once when we found it as a best fit, we went for it"

TRACK-IT is a really decent solution for little and medium organizations. It's anything but difficult to set up (truly inside of two or three minutes) and does not require a considerable measure of involvement in programming. Additionally, it permits to take into account approaching client talks from existing outsider emissaries like Skype. It's unquestionably simple to utilize.

Their ticketing framework can be more utilitarian, and there ought to be more alternatives to keep up, yet I truly have nothing else to say in regards to my involvement with this organization, nothing negative. I truly welcome their work, and I sincerely think they are attempting their best to keep the greater part of their clients fulfilled. The few bugs you may discover on their framework are completely insensible, and I trust the vast majority of you won't see them. The general population working there are awesome!

Top suggestions to everybody! I trust you'll be pretty much as fulfilled as me with TRACK-IT Help Desk solution, in light of the fact that their administrations are moderate, and everything found in their product has exactly the intended effect. Take after their guidelines to begin, following the product itself is very simple to utilize, however if all else fails, contact client support, as they will help you with any inquiries that you may have.

Its has a flexible interface for the users to control. Track It as a help desk application it saves a copy of its interaction with the customers apart from storing its license details and the last attempts in using the application. Its asset management function is an important need for the small and mid-sized business.

Track it isn't an affordable application bought by everyone since they cost high for a user for a year. And with each update, the software gets some kind bugs into it for few hours since its platform design gets ruined which halt us from using the application so the chances of losing the client are high.

Track it is a truly amazing software for the kind of functions it delivers. If it corrects its mistake on updating the platform that happened last time will help it to retain & regain its customers. Apart from its pricing strategy all its functions are feasible and work completely free from any other bugs.

My greatest like for Track-It is the flexibility of the project to address our issues. The Help Desk module conveys all the data expected to permit skilled ticket determination to our end clients. The stock module takes into account customization and simplicity of sorting for turn upward purposes. The general AD coordination from importing clients to review resources makes gathering precise and complete information a breeze.

I don't like that to have robotized resource examining you need to pay authorizing per resource. We do our stock in Track-It! 100% physically. On the off chance that you can manage the cost of the authorizing for enough resources in your association for mechanized examining and incorporate the log-in script, it can generally be exceptionally valuable when somebody logs a ticket and you are expecting to recognize what resource has a place with them.

Attempt the product before you purchase it. We could get 2-3 months through augmentations of trial for Track-It! before we obtained it. You have to see by means of experience in the event that it is something that will work out well for your specialty. It merits requiring the investment to test it sufficiently only to check whether it is perhaps something you might want. I prescribe devoting a solitary individual to be the examiner and introductory sole executive of Track-It! so you have somebody on your group who can turn out to be completely acquainted with Track-It!.

Track-It is a software which can be used to keep track of software licensing, check-ins and check-outs of equipment, purchase history, inventory of assets (manually entered), and customizability of reports via Crystal Reports. Track- It is a fully integrated IT Help Desk and Asset Management solution which will be suitable for small to mid-sized organizations. The best feature of Track-It is the simple user interface. It allows the high level of Customization when it comes to the presentation of the information. Change management feature is another best part where one can track the history of changes.

Track-It is exceptionally cumbersome, has execution issues, does not generally work (doubtful), and is an asset swine. The fact is that they are a bit heavy on the price tags, but that's probably because they are the best ones around. The desktop application could have made further robust and stable. It can otherwise be very useful when someone logs a ticket and you are required to know what asset belongs to them. Track-It is not consummate and has its own particular eccentricities. It took some times for us during the implementation. With the help of support team, you can overcome this barrier. The user interface could have still made with modernizing looks & better visual appealing.

Track- It is a fully integrated IT Help Desk and Asset Management solution which will be suitable for small to mid-sized organizations. Helpdesk modules allow us to get all the information related to ticket solution. Inventory module can be customized according to the need and requirement. The user interface is very simple and intuit. Their support center is good and also offers a free trial version.