LearnLode

LearnLode cloud-based knowledge base management software can be suitable for small and medium sized business. LearnLode is very good and easy to learn tool for customer service and contact centre desks. LearnLode has a robust and pleasant user interface where features are easily accessible. LearnLode support service offers a couple of training resources.

LearnLode knowledge base software is deployed quite easily and it does not feature an on-premise version. LearnLode is a stable cloud-based software and there is no negative feedback from other users. LearnLode offers a demo version and a very nice real-time analytics tool which helps to track content. LearnLode

LearnLode customer support is excellent offering lot of learning resources and being very responsive and helpful with customers’ issues. LearnLode allows a quick and easy way to edit content and a very good research tool. LearnLode can embed external content and links. I would recommend LearnLode for its usability and capabilities it is offering.

I like LearnLode’s versatility. It assists a company’s contact center (support or help desk) to satisfy customer concerns quickly and easily by generating step-by-step call scripting guides. And I especially like how LearnLode allows seamless, enterprise-wide collaboration. Additionally, its SMART analytics tracks, organizes, and organizes your company’s data in a secure environment.

There is no free trial or pricing list available without contacting LearnLode and providing your contact details. Consequently, a prospective buyer does not know if LearnLode’s modules (LearnLode Contact Center and LearnLode Enterprise) are priced separately or in a bundle. Multi-lingual capabilities, software compatibility, security and encryption schemes, and tech specs are not mentioned.

LearnLode is a simple, yet comprehensive knowledge management solution. It will boost customer satisfaction and productivity in your firm’s support or help desk department, decrease information search times, securely store the company knowledgebase, and prevent negative escalations with its instant enterprise-wide collaboration feature. I believe its ne of the best things that every business needs.