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Updated September 23, 2016
How is Live Agent Helpdesk different from others I find on this website?
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Michal Kouril, Marketing and Onboarding Manager at LiveAgent | September 23, 2016
You can find differences in price (starts from $12 per agent/month) and provided features. LiveAgent offers features that you won't find in other help desk solutions, like vide calls, live chat, split ticket, knowledge base... We offer 24/7 support. (more)
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We are using something else right now, but are disappointed. Does Live Agent Helpdesk offer any migration assistance?
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Live Agent Helpdesk | August 11, 2016
Sure, contact our support and we will try to find a way how to import your current data into LiveAgent. (more)
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5. How easy is it to use LiveAgent?
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Live Agent Helpdesk | October 18, 2022
LiveAgent is designed to be easy to use, with a simple interface that businesses can use to manage all their customer support (more)
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Updated October 18, 2022
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Live Agent Helpdesk | October 18, 2022
LiveAgent offers a number of pricing plans that businesses can choose from based on their needs. The cost of LiveAgent depends on the number of agents and channels that businesses need. The basic Ticket plan starts at $15 USD / Agent / month. (more)
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Updated October 18, 2022
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Live Agent Helpdesk | October 18, 2022
LiveAgent helps businesses by providing a comprehensive customer support solution that covers all the major support channels. It also offers a knowledge base and ticketing system to help businesses keep track of customer queries and issues. (more)
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Updated October 18, 2022
3. What features does LiveAgent offer?
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Live Agent Helpdesk | October 18, 2022
LiveAgent offers a number of features that help businesses provide better customer support, including live chat, phone, email, and ticketing. It also offers a knowledge base to help businesses keep track of customer queries and issues. (more)
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Updated October 18, 2022
1. What is LiveAgent?
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Live Agent Helpdesk | October 18, 2022
LiveAgent is a help desk software that enables businesses to provide customer support through various channels, including live chat, phone, and email. It also offers a knowledge base and ticketing system to help businesses keep track of customer queries and issues. (more)