PandaDoc all-in-one software streamlines sales workflows and provides transparency into the performance of proposals, contracts, quotes, agreements, invoices, etc. Design, approve, send, track, and eSign all types of business documents that win more business. Perfect for Marketing, Sales, HR, Operations, IT, Legal, and Product teams of 10+ people. Build a more scalable sales organization with PandaDoc solutions.
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Reviews on PandaDoc

PandaDoc
COMMUNITY FEEDBACK SCORE
- 4.08
- 24 Reviews
RANKINGS & RATINGS
RANK
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1 / 11
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8 / 126
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8 / 118
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15 / 110
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37 / 155
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42 / 580
ABOUT PandaDoc
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Most helpful positive review
4 people
found the following review helpful
The Best In Its Awful Class
By Anonymous
on May 25, 2022
Such a good system if perfected, but the best of a terrible selection. Sometimes I'd rather bang my head against a wall than try to understand how the formatting ..
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Most helpful critical review
1 person
found the following review helpful
Horrible time
By Anonymous
on August 14, 2023
Given a choice I will never use this system again. The frustration was terrible and there was no help..
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- REVIEWS 24
- POSITIVE 100% 21 Reviews
- NEGATIVE 100% 1 Reviews
- NEUTRAL 100% 2 Reviews


Ayesha Naseer
Other
Level1Contributor
- Member since Feb 2016
- Pakistan
Review Distribution (585)
- Excellent (77)
- Very Good (507)
- Average (1)
- Poor (0)
- Terrible (0)
585Reviews
231Helpful votes
Ayesha Naseer
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585 reviews
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231 helpful votes
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Positive Review
Electronic Signature Plus Document Management
Reviewed on March 9, 2024

Review Source

This reviewer was offered an incentive for completing this review.

What was the best part about using PandaDoc?
PandaDoc is a nice tool or document management and for electronic signature as well. observed it safe in working as it has many of my document and arranged in manner that I can found them easily. It is reliable and gives earlier response. Electronic signature are helpful for me because it saves my time for signing the documents easily.
What would you change about your experience with PandaDoc?
I fund this software better because of the working and its target is smaller enterprises with medium too but I guess it works effectively for smaller organization only and will give slow response when will bother to have it in larger or medium one enterprises. It helps in those meter that saves time so I will recommend it to the smaller firms.
Overall Feedback
PandaDoc works better for smaller organizations as electronic signature and document management software. It is reliable one and gives me pleasure when I found my work in lesser time. PandaDoc has capacity to manage the proposals as well because its tool for proposal management is being assigned for the proposal management. Themes and sheets are arranged already in the software that helps to arrange the proposals.


Susmita Barman
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Level1Contributor
- Member since Feb 2016
- Parbhani Area, India
Review Distribution (5)
- Excellent (2)
- Very Good (3)
- Average (0)
- Poor (0)
- Terrible (0)
5Reviews
4Helpful votes
Susmita Barman
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5 reviews
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4 helpful votes
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Positive Review
Has many advantages
Reviewed on March 4, 2024

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This reviewer was offered an incentive for completing this review.

What was the best part about using PandaDoc?
PandaDoc makes automation of document easy and can quickly create, track or eSigning of documents and documents storage through a attractive designed user interface. It organizes the standard document templates and automates the workflow. It integrates with your CRM and takes valuable insights on your document and allows efficient negotiation on documents with clients.
What would you change about your experience with PandaDoc?
PandaDoc does not offer a consistent performance and it becomes difficult for the manager to sometimes sign the documents and review it. Also, it requires a learning curve of your team members to get comfortable with it and use it effectively. There was no optimization for collaboration ways and it is sometimes cumbersome.
Overall Feedback
PandaDoc serves all types of business which can vary from small to enterprise level of business. It is very advantageous to use it as it aligns the ways of creating documents and processing it accordingly. It improves the sales conversions and streamlines the proposal submitting process. It is free to use at start up.


Ryan Arnfinson
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Level1Contributor
- Member since Nov 2015
- Toronto, Canada Area
Review Distribution (744)
- Excellent (280)
- Very Good (361)
- Average (87)
- Poor (12)
- Terrible (4)
744Reviews
1238Helpful votes
Ryan Arnfinson
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Positive Review
Powerful proposal software with good extensibility
Reviewed on January 15, 2024

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This reviewer was offered an incentive for completing this review.

What was the best part about using PandaDoc?
PandaDoc is a software as a service offering electronic proposal, quoting and contract signatures which are legally binding as well as document automation and tracking. There's a robust set of functionality in your account and it's very easy to use. You can store documents easily as well and share them easily so that's great. The template editor uses drag and drop functionality which is good every little thing counts and adds up to be a more productive day. I like the intuitive feel of the interface you can find anything you need quickly. Everything is clean and fast loading. I really like the dashboard and it's features.
The templates are nice to have there's a lot of work done for you up front here which is a big time saver considering it can take a day or more for one to make yourself. The variety of proposals you can make overall is pretty good. The editor itself is really good it saves basically in real time for you ongoing like Google Drive does when you're using Word or Powerpoint online. The user isn't clunky or cumbersome at all it actually loads really quickly so that's great. It's enjoyable to use where in some software you find it to be quirky or buggy and make it hard to format. Or you can't use bullets correctly, or the bullet size is changing automatically, all examples I recall off the top of my head of what I mean by clunky. It doesn't seem to be the case in PandaDoc so that's all good.
The document handling and template functionality are both very good as well you can use tokens to replace information in your proposal automatically so it becomes a breeze to re-use templates over and over. You can fill them in and send them in a matter of a couple minutes and it's legally binding which is amazing. Plus your savings paper, printing costs, printer maintenance, scanner maintenance and minimizing mis-communication and human error almost all together so it's pretty cool how much productivity you can get out of it. The ability to get electronic signatures is good as well. The integrations possible make PandaDoc quite a comprehensive proposal suite and useful as a core component of your business. There is no doubt about how much value it's worth in terms of time, money and energy saved it's huge. So this is a real way to streamline and optimize your processes.
What would you change about your experience with PandaDoc?
The name to me is kind of frivolous or perhaps there's a better word. I don't mind you can call your company anything you want, but when you're my professional company legal documents to a serious client to do anything with pandas you can only hope that the person receiving it loves pandas enough to click the link. lol It's not a big deal if you have a trust with whomever you're sending a proposal but if you're sending it to a huge company where it gets passed around departments and third parties are perceiving your proposal for the first time and there's a PandaDoc branding associated with it there may be the odd stickler who would take you more seriously if the proposal said DocuSign or RightSignature. But that's just my opinion. I really like everything else about the software a lot it's awesome.
Overall Feedback
It's great to have an audit available with all of your documents and a central place to store and share them with your team. The approvals feature is really good as is the template editor. I like that you can use video embedded in your proposal to make it more personal it's certainly a nice feature which helps conversions for sure. The reporting analytics are very sound and you can get a nice view of time spent reading particular sections of your proposal and follow up according to your prospects interests which is a really powerful tactic. It's about a third pricier than HelloSign which is my current favorite while I'm doing this research into the market. But HelloSign has a fully functional free plan which suits start ups and entrepreneurs just staring out and has great Google integrations though I believe PandaDoc does have a more integrations which may well easily justify the greater cost if you're using one of them already because of the leverage involved by using one central location to access them all being so productive. Either way you can try PandaDoc free with their trial and compare them directly. They're both great and I recommend them.
Negative Review
Horrible time
Reviewed on August 14, 2023
Review Source

Organic - Unincentivized.

What was the best part about using PandaDoc?
It took 45 minutes for my documents to load. And even then it was so horrible I couldn't finish this documents t for employment
What would you change about your experience with PandaDoc?
Make the service faster. It was so horrible slow each time I used it that I got frustrated and closed it
Overall Feedback
Given a choice I will never use this system again. The frustration was terrible and there was no help


Chizurum Henry Chikwendu
Other
Level1Contributor
- Member since Mar 2016
- Nigeria
Review Distribution (78)
- Excellent (49)
- Very Good (27)
- Average (2)
- Poor (0)
- Terrible (0)
78Reviews
3Helpful votes
Chizurum Henry Chikwendu
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78 reviews
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Positive Review
Organize Your Doc Templates
Reviewed on April 19, 2023

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This reviewer was offered an incentive for completing this review.

What was the best part about using PandaDoc?
The most attention-grabbing or best part concerning the use of PandaDoc is that it really automates all the work flow for you.
It creates a model for you to grasp what sells the most so you will profit from a similar way and check for other ways to increase the general sales figure as well as improve your ROI.
Additionally to the foregoing, this package is useful in monitoring the performance of the users moreover.
What would you change about your experience with PandaDoc?
Although PandaDoc sounds good but there are some few downsides to the program. The foremost of them all is the security issue with Panda security system, most countries may not accept theirs as being reliable.
Also, the customer support team is quite reluctant most of the times to answer to a client’s query. This is not encouraging as it will make future clients run away from using this software.
Overall Feedback
PandaDoc is simple to use and it's fairly priced once you run out of free docs.
PandaDoc desires to put a stop to paper work by promoting the net version of a contemporary work.
It is a fact to say that PandaDoc will integrate currently with SalesForce quite with efficiency.
PandaDoc helps change creation of quotes, proposals and contracts.


Abdul Rehman Shahzad
Other
Level1Contributor
- Member since Mar 2016
- Pakistan
Review Distribution (117)
- Excellent (29)
- Very Good (82)
- Average (6)
- Poor (0)
- Terrible (0)
117Reviews
21Helpful votes
Abdul Rehman Shahzad
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Positive Review
A great experience
Reviewed on April 16, 2023

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This reviewer was offered an incentive for completing this review.

What was the best part about using PandaDoc?
Pandadoc is the item where you can without a lot of a stretch send the chronicle to another tolerating source and it is straightforward and saves a huge segment of your time, it is to a great degree secure to send and get your record within the affiliations or associations or with your partners. Pandadoc is basic being utilized and adequately can be used by anyone.
What would you change about your experience with PandaDoc?
Few of the most exceedingly appalling bit of Pandadoc software are that its customer interface is not neighborly. it is hard to make an organization easily as it looks, it is small piece questionable. It has various distinctive issues excessively like it's unnecessarily troublesome if you require, making it difficult to request any report with its name or address on occasion it doesn't appear to the customer. Few of this sort of issues are genuinely irritating.
Overall Feedback
General talking about this application I would say That it is extremely extraordinary and better application to use for your various leveled reason yet this application ought to be settled. Few of the issues are genuinely bothering and occasionally it makes me to think to not to use again and makes me angry yet rather using this application I can save most of my time.


Dalibor Stojanovski-Mitevski
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Level1Contributor
- Member since Mar 2016
- Macedonia
Review Distribution (631)
- Excellent (597)
- Very Good (31)
- Average (3)
- Poor (0)
- Terrible (0)
631Reviews
399Helpful votes
Dalibor Stojanovski-Mitevski
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Positive Review
Build and deliver sales quotes
Reviewed on March 24, 2023

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This reviewer was offered an incentive for completing this review.

What was the best part about using PandaDoc?
I adore what they have made. Everybody in the organization is truly pleasant and energetic about their work and item. They have a sensible vision that everybody is all things considered expecting to accomplish. Every one of the supervisors keep it genuine without loosing track from the objective. It is unquestionably a spot where one could envision coming in ordinary and develop. The administration group is to a great degree agreeable and intrigued by their representatives. You can basically come in and do your work without being miniaturized scale oversaw. Extraordinary administrators and society.
What would you change about your experience with PandaDoc?
Sometimes the activities that originate from the official level feel somewhat insane. As a rule, it's an absence of experience. Luckily, they know they need experience and listen to the general population around them.Nothing here is static - in case you're not happy with fast change this isn't the place for you. With the development we're seeing the workplace may get excessively swarmed before the year is out.Processes are as yet being worked out for a long time to come. Still an exceptionally iterative environment. In the event that you disapprove of progress, this spot is not for you.
Overall Feedback
The general population, the item, and the message are all on point. Administration is agreeable and really empowers workers to be their best. There's a solid feeling of group in the workplace - If you need to work somewhere where you can leave your imprint and be perceived for your commitments, this is it. This is an early-organize startup on the cusp of a radical new level, so there's a continuous rush of excitement - any given day can be a distinct advantage.


viswas mjyred
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Level1Contributor
- Member since Mar 2016
- Bengaluru Area, India
Review Distribution (87)
- Excellent (39)
- Very Good (48)
- Average (0)
- Poor (0)
- Terrible (0)
87Reviews
56Helpful votes
viswas mjyred
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Positive Review
Pandadoc- Review
Reviewed on March 10, 2023

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This reviewer was offered an incentive for completing this review.

What was the best part about using PandaDoc?
"PandaDoc is another online digital solution available for the business organization. Best part is that, It allows the user to create the document, track the document processing and sign the document all in one place.
It allows the business organizations to automate the workflow required for signing the document ,and gets the document signed in a short span of time"
What would you change about your experience with PandaDoc?
"I felt dashboard could have been given with better visuals and more data. Data given in the dashboard could have been given in the better way.
When it comes to user interface, pandadoc can be better when it comes to other competitors in the market. There is room for improvement when it comes to User Interface"
Overall Feedback
"Pandadoc is online digital online solution for creating, delivering, and managing the team’s agreement, proposals, contracts, or other documents.
Provided the option to select, go for a trial . Evaluate the business needs and the requirement. Finalize after completely studying the product. Again like other digital signings products, will have improved results on document processing"
Neutral Review
The Best In Its Awful Class
Reviewed on May 25, 2022
Review Source

Organic - Unincentivized.

What was the best part about using PandaDoc?
The features like document tracking, seamless custom blocking, and CRM autofill are very nice. Also having templates to pull from is super simple and makes it easy.
What would you change about your experience with PandaDoc?
Functionality of CRM, Documents, File handling, and customer support saying "i'm sorry but I can't help you with that"
Overall Feedback
Such a good system if perfected, but the best of a terrible selection. Sometimes I'd rather bang my head against a wall than try to understand how the formatting of their documents has glitched out yet again. Adjusting bullets or numbering is a nightmare, documents will sometimes leave you with spacing errors that aren't deletable so you have to delete the text box and add a new one, an inability to adjust any image size, you can't move folders once they're created, lack of an easy print preview so trying to make a paper copy to mail to a client is very strenuous, and if you ever have to email a customer more than once you have to delete their contact which make the contact tab utterly useless and in fact more detrimental. They just don't care about the functionality because they don't have anyone that can contest them with it, if they did I could guarantee they'd be fixing these obvious technical issues. But its not a bad system, just utterly frustrating 9/10 because something needs to be finessed in just the right way.


Jordan Rengifo
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- Member since Apr 2016
- Caracas Area, Venezuela
Review Distribution (328)
- Excellent (39)
- Very Good (273)
- Average (16)
- Poor (0)
- Terrible (0)
328Reviews
286Helpful votes
Jordan Rengifo
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328 reviews
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286 helpful votes
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Neutral Review
Good document management software!
Reviewed on May 4, 2022

Review Source

This reviewer was offered an incentive for completing this review.

What was the best part about using PandaDoc?
The best part: if you have an office, you need to make processes faster and efficiently. This software makes document automation easier. You can quickly create, track and store all your documents in an intuitive interface. Also, you can automate your workflow and integrate it with your CRM. It includes a trial version in case you need to get used to this software. I really recommend this because it is the best way to know all the features PandaDoc offers.
What would you change about your experience with PandaDoc?
I think that the worst part about PandaDoc is that some important features are missing: it does not include the full text search, which is very important if your are looking for a piece of information. It does not have email management nor print management. This makes PandaDoc a good product, but with several missing features.
Overall Feedback
PandaDoc is a mix between great templates and user-friendly interface. It is easy for use, it's integrated and cost-friendly. That makes PandaDoc a good document management software. It greatly increases efficiency and on the other hand, it reduces time on a lot of processes. I think you should give it a try!